We often require copies of your medical records and other background information held by your Primary Care Trust, depending on the exact question you are asking. Record holders may sometimes take several weeks to supply the needed information.
Once this information has been supplied, we would usually expect to complete the report within 28 days.
If you need it quicker this may be possible, but we are limited by the ability of libraries to supply the documents we need.
Some reports may require more time to produce, either because the topic is particularly large, or because our libraries have difficulty supplying the research papers we need. If this were the case we would discuss this with you as soon as it became apparent.